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1. Introduction

This Privacy Policy describes how Tensor One (“Company,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you use the Tensor One platform (the “Platform”), including all related services, websites, applications, dApps, and associated channels. By using the Platform, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use the Platform. We may update this Privacy Policy from time to time. Material changes will be communicated through the Platform, and continued use constitutes acceptance of the updated policy.

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2. Information We Collect

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Personal Information

Account Information:
  • Email address and username
  • Wallet addresses and cryptocurrency transaction data
  • Payment information (processed through third-party providers)
  • Profile information and preferences
  • Identity verification data (when required)
Communication Data:
  • Support requests and correspondence
  • Community forum posts and interactions
  • Feedback and survey responses

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Technical Information

Platform Usage Data:
  • Device information (type, operating system, browser)
  • IP addresses and geographic location
  • Platform navigation and feature usage
  • Session duration and frequency of use
  • API usage patterns and performance metrics
Compute Network Data:
  • GPU hardware specifications and performance
  • Chrome extension usage and contribution metrics
  • Network participation and availability data
  • Resource utilization statistics
Generated Content:
  • Text, images, videos, and audio created using our AI tools
  • AI agent configurations and behaviors
  • Prompts and inputs provided to AI systems
  • Model training preferences and customizations
Voice and Biometric Data:
  • Voice recordings for voice cloning services
  • Vocal characteristics extracted for model training
  • Audio files uploaded for processing

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Blockchain and Token Data

Transaction Information:
  • $TPO token transactions and wallet balances
  • Smart contract interactions
  • Staking and reward distributions
  • Marketplace transactions and revenue sharing

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3. How We Use Your Information

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Platform Operations

Service Delivery:
  • Providing access to AI tools and compute resources
  • Processing payments and managing token transactions
  • Enabling AI agent creation and deployment
  • Facilitating compute network participation
Account Management:
  • Creating and maintaining user accounts
  • Authenticating users and preventing fraud
  • Managing subscriptions and billing
  • Providing customer support

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AI Model Improvement

Training and Development:
  • Improving AI model performance and accuracy
  • Developing new AI tools and features
  • Personalizing AI outputs and recommendations
  • Analyzing usage patterns for optimization
Note: You may opt out of having your generated content used for model training through Platform settings.

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Platform Enhancement

Analytics and Optimization:
  • Analyzing platform usage and performance
  • Identifying and fixing technical issues
  • Optimizing user experience and interface design
  • Planning new features and services
Security and Compliance:
  • Detecting and preventing fraudulent activity
  • Monitoring for Terms of Service violations
  • Ensuring regulatory compliance
  • Protecting intellectual property rights

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Communication

Platform Updates:
  • Notifying users of service changes or updates
  • Sending important account and security information
  • Providing customer support and assistance
  • Delivering requested information and resources
Marketing (with consent):
  • Sending promotional materials and announcements
  • Sharing platform news and feature updates
  • Conducting surveys and feedback requests

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4. Information Sharing and Disclosure

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Service Providers

We may share information with trusted third-party service providers who assist in:
  • Payment processing (Coinbase Commerce, etc.)
  • Cloud hosting and data storage
  • Analytics and performance monitoring
  • Customer support services
  • Identity verification and fraud prevention

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Blockchain Transparency

Public Information:
  • Token transactions on the Ethereum blockchain are publicly visible
  • Wallet addresses and transaction amounts are transparent
  • Smart contract interactions are recorded on-chain
We may disclose information when required by law or to:
  • Comply with legal processes or government requests
  • Protect the rights and safety of users and the public
  • Investigate fraud or security incidents
  • Enforce our Terms of Service

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Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction, subject to appropriate confidentiality protections. We may share information with your explicit consent for specific purposes not covered by this policy.

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5. Data Security

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Security Measures

Technical Safeguards:
  • Encryption of data in transit and at rest
  • Secure API endpoints with authentication
  • Regular security audits and penetration testing
  • Access controls and monitoring systems
Operational Security:
  • Employee background checks and confidentiality agreements
  • Regular security training and awareness programs
  • Incident response procedures and protocols
  • Data backup and disaster recovery plans

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Blockchain Security

Wallet Security:
  • Users are responsible for securing their private keys
  • We do not store private keys or seed phrases
  • Multi-signature wallets for platform operations
  • Regular smart contract security audits

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Limitations

While we implement robust security measures, no system is completely secure. Users acknowledge the inherent risks of internet-based platforms and cryptocurrency transactions.

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6. Data Retention

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Retention Periods

Account Data: Retained for the duration of your account plus 7 years for legal compliance Transaction Data: Retained permanently for blockchain transparency and audit purposes Generated Content: Retained based on your preferences and legal requirements Technical Logs: Retained for 2 years for security and operational purposes Support Communications: Retained for 3 years after resolution

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Data Deletion

Users may request deletion of certain personal data, subject to:
  • Legal and regulatory requirements
  • Legitimate business interests
  • Technical limitations of blockchain data
  • Ongoing disputes or investigations

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7. Your Rights and Choices

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Access and Control

Account Management:
  • Access and update your account information
  • Modify privacy preferences and settings
  • Control AI model training participation
  • Manage communication preferences
Data Rights (where applicable):
  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of certain data
  • Request data portability
  • Object to certain processing activities

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Opt-Out Options

AI Training: Opt out of having your content used for model improvement Marketing: Unsubscribe from promotional communications Analytics: Disable certain tracking through browser settings Cookies: Manage cookie preferences through your browser

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8. International Data Transfers

The Platform operates globally, and your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place for international transfers, including:
  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Privacy Shield frameworks (where applicable)
  • User consent for specific transfers

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9. Children’s Privacy

The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

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10. Cookies and Tracking Technologies

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Types of Cookies

Essential Cookies: Required for platform functionality and security Analytics Cookies: Help us understand platform usage and performance Preference Cookies: Remember your settings and customizations Marketing Cookies: Deliver relevant advertisements and content

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Managing Cookies

You can control cookies through your browser settings, though disabling certain cookies may affect platform functionality.

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Third-Party Tracking

We may use third-party analytics services (Google Analytics, etc.) that employ cookies and similar technologies. These services have their own privacy policies governing data collection and use.

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11. California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information: Right to Know: Information about data collection and use practices Right to Delete: Request deletion of personal information Right to Opt-Out: Opt out of the sale of personal information Right to Non-Discrimination: Equal service regardless of privacy choices To exercise these rights, contact us using the information provided below.

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12. European Privacy Rights

Under the General Data Protection Regulation (GDPR), European users have additional rights: Legal Basis: We process data based on consent, contract performance, legal obligations, and legitimate interests Data Protection Officer: Available for privacy-related inquiries Supervisory Authority: Right to lodge complaints with local data protection authorities Cross-Border Transfers: Appropriate safeguards for data transfers outside the EU

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13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. Material changes will be communicated through:
  • Platform notifications
  • Email announcements
  • Website postings
Continued use of the Platform after changes indicates acceptance of the updated policy.

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14. Contact Information

For questions about this Privacy Policy or our data practices, contact us at: Email: contact@tensorone.ai
Website: https://tensorone.ai/
Last Updated: [05/08/2025] This Privacy Policy is effective as of the last updated date and applies to all users of the Tensor One Platform.